Privacy Policy


MonetizeHQ Inc. (“Monetize”, “We”, “Us”) has created this privacy policy (“Privacy Policy”) in order to set out how we collect, use, and disclose personal information through the Monetize platform (the “Platform”), the related mobiles apps (the “App”) and our website located at (the “Website”) as well as our Services as described in our Terms of Service. Any capitalized terms in this Privacy Policy shall have the same meaning as set out in our Terms of Service.
The privacy of our users is of great importance to us. By using our Platform, visiting our Website or using the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy and you hereby consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy.
This Privacy Policy covers our collection, use and disclosure of information about identifiable individuals (“Personal Information”), who visit our Website and use our Platform, App and Services (“Users”).
This Privacy Policy does not apply to any third parties who use our Services for their own commercial purposes, including Content Owners. They are responsible for their own privacy practices.
If you upload any Personal Information related to a third party (including Personal Information that is contained in Content), you represent and warrant to Us that you have the User’s consent or are otherwise permitted to share such Personal Information with Us.

2.1 User Information            
In order to use certain Services, Users must have a valid Monetize account to log into the Monetize Platform (“Account”). When you register for an account, Monetize collects your account username and password in order to authenticate your account access and provide you with access to the Services. Monetize also collects: name, email address, and phone number. This Personal Information is used for the following purposes:
    •    Providing Users an account;
    •    Administering the Services;
    •    Advertising; and
    •    Allowing Content Owners to provide their content to Users by having access to this Personal Information
Monetize further collects from Content Owners: name, email address, business phone number, business address, phone number, business URL, Facebook URL, and Instagram URL. This information is used for the following purposes:
    •    Providing Users an account;
    •    Administering the Services;
    •    Allowing Content Owners to host their content on the Platform;
    •    Performing data analysis;
    •    Advertising; and
    •    Aggregating and analyzing sales data related to the sale of Content subscriptions for market research and to improve the Services.
In order to use Monetize’s Services, Users may be required to provide valid credit card information to enable Monetize to charge a Service Fee and Content Fee. Monetize Users hereby agree that all payments will be processed using Monetize’s third-party Payment Processor, Stripe, and that all such payments will be governed by the Payment Processor’s terms and conditions available at or as otherwise published by the Payment Processor.
2.2 Users’ Activity Information
When Users use the Platform and Services, Monetize collects information about the User’s activity. In particular, Monetize keeps track of Content access and viewing history and transactions between Users. This Personal Information is used for the following purposes:
    •    To allow Users to keep track of their usage and transaction history;
    •    For Monetize’s accounting records;
    •    To customize User experience, including showing Users relevant content and advertisements; and
    •    To monitor compliance with our Terms of Service.
Content Owners use the Services to share Content, which may include Personal Information of third parties. Monetize stores this Personal Information as long as required by the User who has uploaded the Content.
2.3 Marketing Communications
Monetize may use the contact information provided to notify Users of important information that is relevant to the Services and for marketing communications if the User chooses to opt in. Despite your indicated e-mail preferences, we may send you relevant notices where permitted by law.
2.4 Usage Data
Monetize may also collect certain information from Users of the Platform, App, Website and Services, such as Internet addresses, time spent logged into the Services and other usage data (“Usage Data”). This Usage Data is logged to help diagnose technical problems, and to administer our Platform, App, Website and Services in order to constantly improve the quality of the Services.
2.5 Cookies  [NTD – confirm the types of cookies used].
Technologies such as cookies, beacons, scripts and tags are used by us and our third-party partners. These technologies are used in analyzing trends, administering the website, tracking Users’ movements around the website, and gathering demographic information about our User base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis. Various browsers may offer their own management tools for removing these types of tracking technologies.
Standing alone, cookies do not identify you personally. They merely recognize your browser. Cookies come in two flavors: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you've closed your browser or turned off your computer.
Monetize uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows Monetize to process online transactions and requests. Session cookies help us make sure you are who you say you are after you've logged in and are required in order to use the Service.
Monetize uses persistent cookies that only Monetize can read and use, to identify the fact that you are a Monetize User. We are especially careful about the security and confidentiality of the information stored in persistent cookies. Users who disable their web browser’s ability to accept cookies will be able to browse our Website but may not be able to use all features of our Services.
MoneqtizeHQ also uses third-party ad companies, such as Facebook and Google to keep track of our web traffic. These third parties may place cookies or pixels on your computer and collect data about your online activities across websites or online services. You may opt out of certain tracking with Facebook or Google directly.
3.1 Storage Location
Monetize provides the Services from Canada, stores its data, including Personal Information, on Hostineer servers located in the United States. By submitting any Personal Information or using the Services, you agree to this transfer, storing or processing of your Personal Information in the United States and Canada. You acknowledge and agree that your Personal Information may be accessible to law enforcement and governmental agencies in those countries under lawful access regimes or court order.
3.2 Security
The security of your Personal Information is important to us.  We use commercially reasonable efforts to store and maintain your Personal Information in a secure environment.  We take technical, contractual, administrative, and physical security steps designed to protect Personal Information that you provide to us.  We have implemented procedures designed to limit the dissemination of your Personal Information to only such designated staff as are reasonably necessary to carry out the stated purposes we have communicated to you.
You are also responsible for helping to protect the security of your Personal Information.  For instance, never give out your email account information or password for the Services to third parties.

4.1 Disclosure to our Service Providers
We may from time to time employ other companies and people to perform tasks on our behalf and need to share Personal Information with them to provide the Services. Unless we tell you differently, such third parties do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. This includes third party companies and individuals employed by us to facilitate our products and services, including the provision of maintenance services, database management, customer relationship management, web analytics and general improvement of the Services, and businesses who engage our Services (to the extent provided for above).
4.2 Business Transfers
If we (or substantially all of our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information  may be made available or otherwise transferred to the new controlling entity, where permitted under applicable law.
4.3 With Your Consent
If we need to use or disclose any Personal Information in a way not identified in this Privacy Policy, we will notify you and/or obtain your express consent as required under applicable privacy laws.
4.4 As required by law
We may disclose your Personal Information to third parties without your consent if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Users, or anyone else (including the rights or property of anyone else) that could be harmed by such activities.  Further, we may disclose Personal Information when we believe in good faith that such disclosure is required by and in accordance with the law. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to:
    •    satisfy any applicable law, regulation, legal process or governmental request;
    •    enforce our contracts or user agreement (Terms of Service), including investigation of potential violations hereof; and
    •    detect, prevent, or otherwise address fraud, security or technical issues.

    •    RETENTION
We will keep your Personal Information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you.  We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, or if required by law. All retained Personal Information will remain subject to the terms of this Privacy Policy.
You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information.  Upon receipt of your written request, we will provide you with a copy of your Personal Information, although in certain limited circumstances, and as permitted under law, we may not be able to make all relevant information available to you, such as where that information also pertains to another User.  In such circumstances we will provide reasons for the denial to you upon request.  We will endeavor to deal with all requests for access and modifications in a timely manner.
We will make every reasonable effort to keep your Personal Information accurate and up to date, and we will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate.  As appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your information.  Having accurate Personal Information about you enables us to give you the best possible service.
We may amend this Privacy Policy from time to time. Use of Personal Information we collect is subject to the Privacy Policy in effect at the time such information is collected, used or disclosed. If we make material changes or changes in the way we use Personal Information, we will notify you by posting an announcement on our Website or sending you an email prior to the change becoming effective. You are bound by any changes to the Privacy Policy when you use the Website after such changes have been first posted.
You can help by keeping us informed of any changes such as a change of address or telephone number.  If you would like to access your Personal Information, if you have any questions, comments or suggestions about our Privacy Policy or practices, or if you find any errors in our Personal Information about you, please contact us at: [email protected]

Last Updated: October 13, 2019

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